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Department of Law, Consumer Protection Division

The Department of Law, Consumer Protection Division protects consumers and businesses from unlawful, deceptive, and unfair practices in the marketplace. The division represents the consuming public, as opposed to individual consumers. It promotes fair and honest competition, investigates patterns of unfair or deceptive activity in consumer matters, takes enforcement actions against violators, and publishes consumer education materials and alert warnings. Subscribe to the "Ask Consumer Ed" newsletter, which is disseminated every 2 weeks, to read real-life consumer questions and answers. And protect your money with our infographic of the top 5 consumer myths.


2 Martin Luther King Jr. Dr., Suite 356
Atlanta, GA 30334-9077

Phone Number: 

404-651-8600 or 1-800-869-1123 (toll-free in Georgia, outside of the metro dialing area)


How do I find out whether a business is reputable? Can the Consumer Protection Division recommend a particular business to me?

The Consumer Protection Division is a law enforcement agency and will not recommend a particular company. It's best to speak with the Better Business Bureau for these recommendations. The BBB maintains a large database of businesses and charities and publishes reliability reports summarizing the experiences of other customers.

How do I file a complaint?

First, learn about the type of complaints that the Consumer Protection Division can assist you with, and then begin filing a complaint, if appropriate. Remember, the Consumer Protection Division cannot provide legal advice or represent an individual.

What consumer educational material does the Consumer Protection Division offer?

The A to Z Consumer Topics list offers detailed information on a variety of issues from identity theft to the Lemon Law complaint process. The Consumer Protection Division has also created to help walk consumers through major purchasing decisions, money management, and approaches to dealing with credit and debt. The site also features a consumer advice column that answers questions about improving your credit score, purchasing an automobile, handling landlord-tenant issues, repairing your home, and more. To read the latest column or search by topic, visit