Peach Pass Upgrades Require Customers to Verify Information
At the end of the week of Nov. 9, the State Road and Tollway Authority (SRTA) will launch updated editions of MyPeachPass.com and the Peach Pass GO! mobile app to make it easier for customers to access and manage their accounts. The new app, Peach Pass GO! 2.0, will launch on the Apple App and Google Play stores at the end of the week of Nov. 9.
To launch the new system, SRTA will be conducting data migration and transitioning more than 650,000 customers to the new system. During the period of Oct. 31 through Nov. 8, Peach Pass customers and Customer Service Agents will be unable to access customer Peach Pass accounts. Customers can contact Peach Pass customer service for general toll rate information only and may experience longer hold times during this period.
NOTE: Customers must update and verify that their contact and email information are correct before Oct. 30. Tolls will still be charged, so SRTA encourages all customers to ensure their account has adequate funds to cover any trip transactions during this transition period.
Starting the week of Nov. 9, customers will need to update their passwords using the email address registered to their Peach Pass account to maintain access to their accounts, and app users will need to download the new app from their preferred app store. Customers can update their account at MyPeachPass.com or on the new Peach Pass GO! 2.0 mobile app by entering their email address and using the “forgot password” function.