DDS Services Affected by Homeland Security Database Maintenance

The U.S. Department of Homeland Security's (DHS) databases for verifying a non-citizen's lawful presence status in the U.S. will be undergoing maintenance on Saturday, Aug. 15, 2015. This will temporarily affect Georgia Department of Driver Services (DDS) customer service centers providing services for non-citizens on Saturday.

DHS operates a program called Systematic Alien Verification for Entitlements (SAVE) that retrieves data from multiple databases to verify a non-citizen's lawful presence in the U.S. According to Georgia law (O.C.G.A. §40-5-21.1), DDS must verify all immigration documents through SAVE before administering a driver's license, permit or ID card. Typically, this verification happens immediately (with some cases taking a few days). However, without this verification, DDS cannot issue a driver's license, permit or ID card. Learn more about SAVE in Georgia on the DDS website.

Keep in mind, DDS customer service centers with Saturday hours will still be able to process all customers except those requiring SAVE verification.

DDS anticipates all services back to normal on Tuesday, August 18. However, Tuesday's typically rank as DDS's busiest day of the week. DDS encourages everyone to plan their visit to a DDS later in the week to have shorter wait times.


About the Author

Bethany McDaniel is the Interactive Web Content Manager for GeorgiaGov. She graduated from Berry College in Rome, Ga., with degrees in Visual Communication and History.

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