You are here

GeorgiaGov Wins 2012 Innovation Award

March 18, 2013
GeorigaGov title stands white against a blue background.

At GeorgiaGov, we work hard to help you find the right information about state government quickly, and it’s always good to be recognized for your work.

GeorgiaGov, the official website for the state of Georgia, has won the 2012 Innovation Award from the Center for Digital Government. It was the result of a complete content and design revamp of the site over a six-month period. 

The GeorgiaGov Interactive team (@GeorgiaGovTeam), which manages the design and content for the website, led the effort not only to change the content management system that powers and 50 other websites but also to recreate’s content based on usage data.

We started the redesign process with our prime focus on user behavior and experience. We had collected several years of data on how users interact with the website. This data is anonymous, but it gave us a unique insight into the content usage, device usage and many other key aspects critical to a successful redesign. 

The new design has several new features:

  • We have enhanced our search functionality and made it central to how a user would potentially interact with the website.
  • A new item called Popular Topics features basic, easy-to-understand information about the 50 most requested topics on GeorgiaGov.
  • Each stage agency has its own information page that outlines what it does, what online services and forms are available, and how to get more information.
  • The site is just as easily accessible on mobile phones as it is on the desktop. GeorgiaGov uses responsive design, which, based on what type of device you're using, resizes the site to make it more readable on different screen sizes. Mobile usage on GeorgiaGov increased 900% from 2011 to 2012. It will soon be the main way Georgians access state government online.

Making GeorgiaGov user friendly is only the beginning. We'd like to know how your experience with us has been enhanced.  If you haven’t done so, please follow us at and to join the discussion. We are doing our best to respond to fellow Georgians looking for state government information and services.

GeorgiaGov Interactive is a service managed and offered by the Georgia Technology Authority.

About the Author

Nikhil Deshpande, Digital Strategy Director at Georgia Technology AuthorityAs Digital Strategy Director for the Georgia Technology Authority, Nikhil Deshpande manages content, social media presence and the content management platform for the State of Georgia web portal, GeorgiaGov. He is also an adjunct professor at the Savannah College of Art and Design in Atlanta where he teaches principals of interactive media.

You might like...

April 11, 2018

The 2020 Census is quickly approaching and Georgia is ready to lead the way! The Governor’s Office of Planning and Budget has launched Georgia’s first Census website to help you understand the Census, its benefits, and how you can get involved.

October 12, 2017

Enable Ask GeorgiaGov on your Amazon Echo, Echo Dot, or tablet to access the same information you can get from our Popular Topics, but in a way fitting to your changing needs.

August 8, 2017

The State of Georgia offers various legislative internships to college students that foster professional learning and growth. Applications are due soon; don’t miss their deadlines!