COVID-19: Resources and Hotlines
COVID-19: Resources and Hotlines
Resources, hotlines and helplines for people seeking support and other assistance during the COVID-19 outbreak.
Testing Now Available for All Georgians
On May 7, Governor Kemp announced that, in accordance with new CDC guidance, the Department of Public Health and district offices are now encouraging all Georgians — whether or not they are experiencing symptoms of COVID-19 — to schedule an appointment with the DPH COVID-19 Test Scheduling Site, their healthcare provider, local health department, or get a screening through the AU Health ExpressCare app.
You can find the contact information for the public health department in your area on the DPH website. Please note that Direct Patient lines are open from 8:30 a.m. to 5:00 p.m, Monday through Friday, and from 8:30 a.m. to 12 p.m. on Saturdays. They are closed on Sundays. In the event of an emergency, call 9-1-1.
Want to schedule an appointment? Find a testing site and book a time at the DPH COVID-19 Test Scheduling Site.
AU Health ExpressCare App
Augusta University Health launches free telemedicine app as part of their comprehensive plan to screen, test, and treat Georgians during the COVID-19 health crisis. The user-friendly AU Health ExpressCare app gives Georgians 24/7 access to physicians and advanced practice providers from Augusta University Health and the Medical College of Georgia. Any Georgian, whether or not they are experiencing symptoms of COVID-19, can log onto the AU Health ExpressCare app to schedule a test at any state-designated testing location. Your healthcare information will be securely transmitted to your designated testing site. You can access the app by visiting AugustaHealth.org or by downloading AU Health ExpressCare on your smartphone. You can also call 706-721-1852 for assistance anytime, day or night.
To help expand access to COVID-19 testing, Georgia has set up numerous drive-thru COVID-19 testing locations throughout the state. Also, on April 26, Governor Kemp announced that Georgia is partnering with Walmart, eTrueNorth, and state and local officials to set up a mobile testing unit to serve Augusta, Milledgeville, Tifton, and the surrounding regions on a rotating basis. You can make an appointment to get tested via this mobile unit — whether or not you are experiencing symptoms of COVID-19 — by visiting DoINeedaCOVID19Test.com. On-site scheduling will also be available.
Coping and Stress
CDC provides advice for people on ways to manage stress during the COVID-19 outbreak. Fear and anxiety about a disease can be overwhelming for adults and children. Finding healthy ways to cope with stress will make you, the people you care about, and your community stronger. Simple actions like eating healthy, well-balanced meals and ensuring you get enough rest can make a big difference in helping you cope during this public health crisis. It's also important to take breaks from watching, reading, or listening to news about the pandemic. You can learn more about these and other stress management tips on the CDC's website.
CDC Advice on Managing Stress
Hotlines and Helplines
Child Abuse Hotline
24/7 hotline to report suspected child abuse. A phone agent will respond to your call quickly and gather necessary information that an intake specialist will need to assess the child’s safety.
Domestic Abuse Hotline
24-hour free and confidential statewide hotline for people experiencing domestic abuse. Staffed by trained advocates who can give you the help and support you deserve.
Georgia COVID-19 Emotional Support Line
24/7 free and confidential support for people needing emotional support or resources during the COVID-19 pandemic
Georgia Crisis & Access Line
24/7 support to help you or someone you care for in crisis.
CARES Warm Line
Phone-based support from 8:30AM to 11:00PM for people experiencing substance abuse challenges.
Peer2Peer Warm Line
24/7 support for Georgians seeking assistance and guidance regarding legal issues, social support services, housing assistance, and other barriers to wellness.