This week, the Office of Commissioner of Insurance and Safety Fire (OCI) launches its brand new website. The new oci.georgia.gov will enable professionals and everyday Georgians to seamlessly access services and information.
The website’s new, more modern design is about more than just looks. Users can easily navigate the site and quickly find what they are looking for. Popular topics and services — like insurance information, regulatory filings, inspections, and fire drill reports — have been moved front and center. Complex processes are broken down and explained in plain language. And bringing the site onto Georgia’s GovHub platform means it’s responsive, secure, and accessible to all users.
Georgians can become better informed consumers by browsing through guides for all types of insurance. Searches are available for users who want to find or verify licensed Georgia insurance professionals. Consumers can also find detailed instructions if they need to lodge a complaint or report suspected insurance fraud. Beyond insurance, parents and educators can utilize the safety fire and education reporting section to file or check school fire-drill reports and read through fire safety resources.
Industry professionals will benefit from streamlined licensing, permitting, and regulatory filing processes. OCI has moved all forms online, and step-by-step guides have been created for important functions, such as insurance agents licensing and submitting safety fire plans for review. Existing online portals were integrated into the website for ease of use, ensuring a smooth transition to third-party platforms.
The overhaul won’t just impact Georgians. With almost half of OCI’s website traffic coming from other states, the improvements in user experience will extend across the nation.